The Christmas Promise

6.4/10 · 1,637 ratings20211h 24mChristmasWeirdness 3/10Bingo card

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The premise

A woman whose fiancé is killed during the Christmas season gets to know the carpenter she hired to finish their new home so she can sell it. Meanwhile, a text she sent to her fiancé's old number pouring out her grief is answered.

How unusual is it?

Honestly? Not very — and that's the charm. It plays the hits, which is exactly the point for a cozy night in.

Who’s in it

Behind the camera

Show

Directed by

Written by

Wait, what?

The quirks and curveballs that make this one a little weirder than your average Hallmark. No spoilers, promise.

  • The protagonist texts a dead man's phone number as therapy.
  • Joe uses a puppet voice named 'Lord Fluff 'n' Stuff' to predict the future.
  • The sister, Gail, provides an aggressive amount of casseroles as a primary personality trait.
  • Susan uses a megaphone/bullhorn to manage her house parties and ugly sweater contests.
  • Joe's family tradition of eating spaghetti and meatballs at 4:00 AM on Christmas morning.

Every trope, all in one place

Here’s everything this one has going on, from the setting to the way it wraps up. Tap any of the 35 to find more movies that do the same thing.

How it all plays out

Already seen it, or just can’t wait? Open this up for the whole story, ending included.

Full story (spoilers)
The film begins with Nicole and her fiancé Henry at their toy store, 'Village Toys,' where Henry's whimsical nature and love for children are on full display. They visit a fixer-upper house they’ve bought, and Henry promises they will have Christmas dinner there the following year. However, on Christmas Eve, while running out to get ice for a party hosted by their friends Susan and Tom, Henry is killed in an accident. One year later, Nicole is still paralyzed by grief. Encouraged by her realtor friend Tom, she decides to sell both the toy store and the unfinished house. To prepare the house for market, she hires Joe Roberts, a carpenter recommended by her employee Teddy. Nicole’s grandfather, Pops, shares that he healed from his own wife's death by writing her letters every day; Nicole adapts this by texting Henry’s old cell phone number. Unknown to her, the number has been reassigned to Joe, who recently lost his brother. Joe responds to the texts, and the two begin an anonymous, deep emotional correspondence about loss and moving forward. In person, Joe and Nicole develop a playful friendship as he works on the house, involving 'Genie Joe' magic tricks, 'Lord Fluff 'n' Stuff' puppet voices, and debates over 'breakfast for dinner.' Nicole also begins to rediscover her passion for knitting, encouraged by Joe and a local shop owner. The conflict peaks when Joe and Nicole agree to meet in person as their texting personas. Joe arrives at the restaurant first, sees Nicole waiting, and realizes he is the one she has been pouring her heart out to. Fearing she will feel betrayed or that he manipulated her grief, he flees and sends a text saying he can't make it. Nicole eventually discovers the truth when she finds Joe's phone. Feeling her trust was violated, she pushes him away. However, after receiving a handmade miniature of her house from Joe and talking with Pops and her sister Gail about the nature of mistakes and healing, Nicole realizes Joe's intentions were pure. She decides not to sell the house, opens an online knitting business called 'Nic's Knits,' and reconciles with Joe under the Christmas lights of the home they finished together.

Beat by beat

  1. Opening

    Henry dies in a tragic accident on Christmas Eve after promising Nicole a future in their new home.

  2. Inciting Incident

    One year later, Nicole begins texting Henry's old phone number to process her grief, unaware the number now belongs to Joe.

  3. Midpoint

    Joe and Nicole develop a dual relationship: an anonymous emotional bond via text and a flirtatious professional one during house renovations.

  4. Climax

    Joe realizes Nicole is his texting partner when they attempt to meet; he hides the truth, leading to Nicole's eventual discovery and feelings of betrayal.

  5. Resolution

    Nicole realizes Joe helped her heal and reconciles with him, choosing to keep the house and start her own business.

35 tropes in one movie

We counted 35 distinct Hallmark tropes packed into this one — a genuine greatest-hits reel.

How it stacks up

Where this one’s rating lands against every other rated Hallmark movie.

Rating 6.4 vs every rated Hallmark moviemedian 6.4This movie · 6.4567

Higher-rated than 46% of every rated Hallmark movie. The median is 6.4.

Where this one fits

The corners of the catalog The Christmas Promise belongs to — handy if you’re after more of the same.

Lines worth quoting

The lines that stuck with us — the ones you’ll be repeating after the credits roll.

  • “If you're given a second chance at love, you'd better grab it with both hands.”
    — PopsPops advising Nicole on moving forward with her life.
  • “I realized that while my grief may never end, if I can take one step forward every day, my grief will not be a place where I stay very long.”
    — Joe (via text)Joe offering comfort to Nicole through their anonymous messages.
  • “You don't have to see the full staircase to take the first step.”
    — NicoleNicole explaining her decision to start her knitting business.

Meet the characters

Who’s who before you press play. Nothing here gives the ending away.

  • Nicole (Nic)

    Lead

    Toy Store Owner / Knitwear Designer

    GrievingCreativeGuardedKind
  • Joe Roberts

    Love interest

    Carpenter

    Contractor and anonymous texting partner

    EmpatheticQuirkySkilledSecretive
  • Pops

    Supporting

    Retired

    Grandfather

    WiseRomanticStubborn
  • Gail

    Supporting

    Sister

    SupportivePersistentCasserole-obsessed
  • Susan

    Supporting

    Gift Shop Owner

    Best friend

    ExtrovertedCompetitiveAggressive regifter

Questions people ask about The Christmas Promise

Where can I watch The Christmas Promise?

The Christmas Promise is available via fuboTV, Philo, and Hallmark+ Amazon Channel. Streaming options change often, so check current availability before settling in.

How long is The Christmas Promise?

The Christmas Promise runs about 1 hour and 24 minutes, and was released in 2021.

Is The Christmas Promise a Christmas movie?

Yes. The Christmas Promise is a Hallmark Christmas movie, set during the holiday season.

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