Hearts of Christmas

6.7/10 · 2,145 ratings20161h 26mChristmasWeirdness 3/10Bingo card

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The premise

When Jenny plans a traditional yearly Christmas party for nurses in neonatal intensive care unit and their beloved supervisor Alice, she butts heads with Matt, a new CFO tasked to cut costs.

How unusual is it?

Mostly classic comfort-watch, give or take an enemies-to-lovers arc.

Who’s in it

Behind the camera

Show

Directed by

Written by

Wait, what?

The quirks and curveballs that make this one a little weirder than your average Hallmark. No spoilers, promise.

  • The 'Angel Poem' ritual performed by nurses whenever a baby leaves the NICU is highly theatrical and specific.
  • The revelation that the protagonist's mentor was the exact nurse who saved her life 30 years ago is an extreme example of the 'Small World' trope.

Every trope, all in one place

Here’s everything this one has going on, from the setting to the way it wraps up. Tap any of the 31 to find more movies that do the same thing.

How it all plays out

Already seen it, or just can’t wait? Open this up for the whole story, ending included.

Full story (spoilers)
The film begins at Community Memorial Hospital, where NICU nurse Jenny Miller and her supervisor, Alice Shelby, perform a traditional 'Angel' send-off poem for a premature baby finally going home. The celebratory mood is dampened when Jenny meets the new CFO, Matt Crawford, who has been hired to fix the hospital's failing finances. Matt immediately slashes the budget for the nurses' Christmas party by 25% and, more devastatingly, forces Alice into early retirement. Jenny views Matt as a cold 'hatchet man' who treats people like data points, while Matt insists he is simply making the tough decisions necessary to keep the hospital's doors open. Despite their professional friction, Jenny and Matt experience a series of 'meet-cutes' outside the hospital. Matt's sister, Isabel, runs a community center called 'Forever Young At Heart,' which Matt suggests as a discounted venue for the party. During a trip to a snowy forest to cut down a Christmas tree for the event, Jenny and Matt begin to bond, sharing stories about their pasts and their mutual love for the holiday. Meanwhile, a subplot involves Jenny's mother, Kate, searching for the perfect 30th-anniversary gift for her husband Bob, eventually settling on a model train set he coveted as a child. In the NICU, the stakes rise when a premature baby named James requires urgent heart surgery. The emotional toll on the parents and the specialized care provided by Alice and Jenny begin to soften Matt's analytical perspective. However, the budding romance hits a snag when Jenny overhears Matt discussing further salary reductions on a phone call, leading her to abruptly end their relationship. At the surprise retirement party for Alice, the room is filled with 'angels'—former patients whose lives Alice saved over her decades-long career. In a major emotional turning point, Jenny's mother Kate realizes that Alice was the very nurse who saved Jenny's life when she was born prematurely thirty years prior. Matt arrives at the party not to shut it down, but to announce that he has made an appeal to management. Instead of layoffs, the senior staff has agreed to a voluntary 5% salary cut to keep everyone employed. Alice is offered her job back, the hospital community is preserved, and Jenny and Matt reconcile with a kiss under the Christmas lights.

Beat by beat

  1. Opening

    Matt Crawford is introduced as the new CFO and immediately implements a 25% budget cut for the NICU Christmas party.

  2. Inciting Incident

    Alice Shelby, the heart of the NICU, is forced into early retirement by Matt's cost-cutting policies, creating a rift between him and Jenny.

  3. Midpoint

    Jenny and Matt bond during a trip to a Christmas tree farm and an ice-skating date, though their professional conflict remains unresolved.

  4. Climax

    At Alice's surprise party, it is revealed that Alice was the nurse who saved Jenny's life when she was a premature baby.

  5. Resolution

    Matt announces he has saved the staff's jobs by proposing a 5% salary cut for senior staff instead of layoffs, and Alice is reinstated.

31 tropes in one movie

We counted 31 distinct Hallmark tropes packed into this one — a genuine greatest-hits reel.

How it stacks up

Where this one’s rating lands against every other rated Hallmark movie.

Rating 6.7 vs every rated Hallmark moviemedian 6.4This movie · 6.7567

Higher-rated than 75% of every rated Hallmark movie. The median is 6.4.

Where this one fits

The corners of the catalog Hearts of Christmas belongs to — handy if you’re after more of the same.

Lines worth quoting

The lines that stuck with us — the ones you’ll be repeating after the credits roll.

  • “Dear little angel, we bid you adieu. Go spread your sweet wings and fly.”
    — Alice and JennyThe ritual poem recited when a baby is discharged from the NICU.
  • “Alice isn't a number. She's a person.”
    — Jenny MillerJenny confronting Matt about the forced retirement of her mentor.
  • “I'm the guy who let her go... but somebody that I have come to really care about and admire reminded me that people aren't numbers or data.”
    — Matt CrawfordMatt's public apology and announcement that he saved the staff's jobs.

Meet the characters

Who’s who before you press play. Nothing here gives the ending away.

  • Jenny Miller

    Lead

    NICU Nurse

    CompassionateStubbornDedicatedProtective
  • Matt Crawford

    Love interest

    Hospital CFO

    Romantic interest and professional rival

    AnalyticalPragmaticSecretly KindAthletic
  • Alice Shelby

    Supporting

    NICU Supervisor

    Mentor and former nurse who saved her life

    WiseMaternalSelflessExperienced
  • Kate Miller

    Supporting

    Mother

    RomanticObservantKind

Questions people ask about Hearts of Christmas

Where can I watch Hearts of Christmas?

Hearts of Christmas is available via fuboTV, Philo, and Hallmark+ Amazon Channel. Streaming options change often, so check current availability before settling in.

How long is Hearts of Christmas?

Hearts of Christmas runs about 1 hour and 26 minutes, and was released in 2016.

Is Hearts of Christmas a Christmas movie?

Yes. Hearts of Christmas is a Hallmark Christmas movie, set during the holiday season.

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Data and sources

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Sources:IMDbTMDB