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    Five Star Christmas

    6.9/10 · 2,934 ratings·2020·1h 24m·Christmas·Weirdness 6/10
    Five Star Christmas poster

    At a glance

    6/10

    Noticeably offbeat

    What bumps it up: Mistaken identity, Santa appears.

    Holiday
    Christmas
    Season
    Winter
    Setting
    Small Town
    Time period
    Contemporary
    Leads start as
    Complete Strangers
    Runtime
    1h 24m
    Watch trailer
    IMDbLetterboxdTMDBWikipediaHallmarkOfficial siteJustWatch

    Where to watch

    🇺🇸United States16 ways

    Stream

    • fuboTV
    • YouTube TV
    • Philo
    • Hallmark+ Amazon Channel
    • Hallmark+ Apple TV Channel
    • Hallmark TV Amazon Channel

    Rent

    • Amazon Video
    • Apple TV Store
    • Google Play Movies
    • YouTube
    • Fandango At Home

    Buy

    • Amazon Video
    • Apple TV Store
    • Google Play Movies
    • YouTube
    • Fandango At Home
    🇨🇦Canada2 ways

    Stream

    • Disney Plus

    Free

    • CBC Gem

    Via JustWatch · can change anytime.

    The premise

    When a travel writer shows up unexpectedly at their dad's Bed and Breakfast, the Ralston family all pretend to be guests in hopes of a good review. Lucy (Bethany Joy Lenz) falls for guest Jake (Victor Webster), but can't share her secret.

    Themes:Family loyaltyFinding your true callingThe meaning of homeHonesty vs. Good Intentions

    How unusual is it?

    More than most. Mistaken identity and Santa himself push it well past the usual Hallmark template — the strangest 18% of everything we've logged.

    Who’s in it

    Bethany Joy Lenz headshot

    Our Girl

    Bethany Joy Lenz

    as Lucy Ralston

    Victor Webster headshot

    Our Guy

    Victor Webster

    as Jake

    Alongside them

    • Robert Wisden headshot
      Robert WisdenTed
    • Laura Soltis headshot
      Laura SoltisBeth
    • Jay Brazeau headshot
      Jay BrazeauWalter Ralston
    • Grace Beedie headshot
      Grace BeedieAmber Ralston
    Show all 10 castShow fewer
    • Blair Penner headshot
      Blair PennerWill Ralston
    • Barbara Patrick headshot
      Barbara PatrickSuzanne Ralston
    • Paula Shaw headshot
      Paula ShawMargo
    • Sarah Edmondson headshot
      Sarah EdmondsonAnnie Ralston

    Behind the camera

    ShowHide

    Directed by

    • Christie Will headshot
      Christie Will

    Written by

    • Stephen Witkin headshot
      Stephen Witkin
    • Michael Elliot headshot
      Michael Elliot
    • Alfonso H. Moreno headshot
      Alfonso H. Moreno

    Wait, what?

    The quirks and curveballs that make this one a little weirder than your average Hallmark. No spoilers, promise.

    • The entire family engages in a week-long gaslighting operation of two strangers.
    • The brother and his wife pretend to be 'world travelers' with fake accents and stories.
    • The grandfather enters an ugly sweater contest under a fake name to avoid detection.
    • The family's solution to a failing business is elaborate performance art rather than marketing.

    Every trope, all in one place

    Here’s everything this one has going on, from the setting to the way it wraps up. Tap any of the 39 to find more movies that do the same thing.

    Setting2

    🏘️Small Town🏨Inn/B&B

    Time & season3

    ❄️Winter🎄Christmas🗓️Contemporary

    Premise6

    🕵️Secret Identity🎭Mistaken identity🔒Hidden secret📜Inheritance🏆Contest🤗Reunion

    Characters5

    💻Lead: Tech/Software🔬Love interest: Scientist/Researcher🏠Returns home💘Matchmaking relative🖤Widow / widower

    Conflict5

    💼Business vs Love⚡Economic Downturn👨‍👩‍👧Family stakes📉Business in peril💔An ex returns

    Romance6

    💕Start as complete strangers💕First kiss: late (final third)💓Instant attraction🔥Slow burn💗Love confession🎁Grand gesture

    Tone & quirks7

    🎬Light/Heartwarming🎵Musical element👨‍🍳Cooking scenes🧶Crafting scenes🎄Tree decorating❄️Snow activities🎞️Montage

    How it ends5

    🎅Santa appears💋Ends with a kiss🔄Career change🤝Family reconciliation🏪Saves the business

    Why we’d put this one on

    Weirdness 6, and the premise is a delight: a famous travel critic shows up at the family's struggling bed and breakfast, so the entire Ralston clan poses as eccentric guests and staff to earn a five-star review. Bethany Joy Lenz is Lucy, who falls for a handsome guest (Victor Webster) she cannot be honest with. The fun is the family's commitment to the bit, fake accents, world-traveler personas, and Grandpa entering an ugly sweater contest under an alias. Their answer to a failing business is elaborate performance art. At a strong 6.9, it is a warm, screwball Christmas charmer.

    How it all plays out

    Already seen it, or just can’t wait? Open this up for the whole story, ending included.

    Full story (spoilers)
    Lucy Ralston, a marketing professional, returns to her hometown of Pinewood for the holidays to find that her father, Ted, a retired Park Ranger, has converted their childhood home into 'The Ralston Inn.' The business is failing, and Ted is facing financial ruin. When they hear a rumor that the legendary, incognito travel critic Bea Turner is visiting local B&Bs, the family goes into high gear. When a guest named Beth Thompson (B.T.) arrives, they assume she is the critic and launch an elaborate charade. Lucy's brother Will and his wife Suzanne pretend to be wealthy world travelers; her sister Amber poses as a professional chef; and her grandfather Walter acts as the handyman. The ruse is complicated by the arrival of another guest, Jake Finley, a supposed geologist. Lucy and Jake share an immediate connection, having previously sparred over the last sassafras candy cane at a local shop. As the family maintains their 'guest' personas, Lucy and Jake bond over stargazing and the shared experience of losing their mothers. The farce reaches a peak during the town's Christmas festival, where the family struggles to keep their real identities secret from the townspeople. Eventually, the web of lies collapses: Lucy discovers that Beth is just a regular traveler looking for home decor ideas, while Jake reveals he is actually the one writing the reviews for the travel site. Jake is initially hurt by the deception, and Lucy is stung by his secret identity. However, after seeing the genuine love and effort the family put into saving their home, Jake writes a glowing five-star review, specifically praising the 'unique characters' of the Inn. Amber decides to pursue her newfound passion for cooking by attending culinary school, and Lucy and Jake reconcile, realizing their connection was the only real thing in a week of pretenses.

    Beat by beat

    1. 1

      Opening

      Lucy returns home to find her father has turned their house into a B&B and is nearly bankrupt.

    2. 2

      Inciting Incident

      The family identifies Beth Thompson as the potential critic Bea Turner and begins a massive charade.

    3. 3

      Midpoint

      Jake Finley arrives as a second guest, forcing the family to maintain their fake personas for two people instead of one.

    4. 4

      Complication

      The family attends the town festival and narrowly avoids being outed by neighbors while Lucy and Jake's romance deepens.

    5. 5

      Climax

      The double-reveal: Beth is not the critic, but Jake is; the family's lies are exposed to him.

    6. 6

      Resolution

      Jake publishes a five-star review based on the family's heart, and he and Lucy reunite.

    39 tropes in one movie

    We counted 39 distinct Hallmark tropes packed into this one — a genuine greatest-hits reel.

    The backstory

    Five Star Christmas is a 2020 American-Canadian made-for-television romantic comedy film directed by Christie Will Wolf, from a screenplay by Alfonso H. Moreno, from a story by Stephen Witkin and Michael Elliot. It stars Bethany Joy Lenz, Victor Webster, Robert Wisden, Laura Soltis, Jay Brazeau and Grace Beedie.
    From Wikipedia, available under CC BY-SA.

    How it stacks up

    Where this one’s rating lands against every other rated Hallmark movie.

    Rating 6.9 vs every rated Hallmark moviemedian 6.4This movie · 6.945678

    Higher-rated than 83% of every rated Hallmark movie. The median is 6.4.

    Where this one fits

    The corners of the catalog Five Star Christmas belongs to — handy if you’re after more of the same.

    • 🎄Best Hallmark Christmas MoviesIt is, of course, a Christmas movie.
    • 🧁Hallmark Baking & Cooking MoviesPlenty of time in the kitchen.
    • 👨‍👧Hallmark Single Parent MoviesA single parent finds love again.
    • 🏘️Hallmark Small Town MoviesA classic small-town setting.

    Lines worth quoting

    The lines that stuck with us — the ones you’ll be repeating after the credits roll.

    • “Santa looks like he's about to Rob electronics, not deliver them.”
      — LucyCommenting on a poorly designed Christmas decoration.
    • “Iron is only created when giant stars explode. It's in everything... So we really are all made of stardust.”
      — JakeExplaining his 'geology' background to Lucy while stargazing.
    • “When it comes to love, reach for the stars.”
      — Grandpa WalterGiving Ted advice about his feelings for Beth.

    Meet the characters

    Who’s who before you press play. Nothing here gives the ending away.

    • Lucy Ralston

      Lead

      Marketing Professional

      OrganizedProtectiveQuick-thinking
    • Jake Finley

      Love interest

      Travel Critic / Geologist

      Romantic interest and guest

      ObservantCharmingIntellectual
    • Ted Ralston

      Supporting

      Innkeeper / Retired Park Ranger

      Father

      HonestLonelyOptimistic
    • Amber Ralston

      Supporting

      Student / Fake Chef

      Sister

      IndecisiveCreativePassionate
    • Beth Thompson

      Supporting

      Traveler

      Guest (mistaken for critic)

      FriendlyObservant

    Questions people ask about Five Star Christmas

    Where can I watch Five Star Christmas?

    Five Star Christmas is available via fuboTV, YouTube TV, and Philo. Streaming options change often, so check current availability before settling in.

    How long is Five Star Christmas?

    Five Star Christmas runs about 1 hour and 24 minutes, and was released in 2020.

    Is Five Star Christmas a Christmas movie?

    Yes. Five Star Christmas is a Hallmark Christmas movie, set during the holiday season.

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    Data and sources

    Curated by the Talking Hallmark team.·Last updated June 17, 2026.

    Sources:IMDb·TMDB·Wikipedia·JustWatch

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