Five Star Christmas
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The premise
When a travel writer shows up unexpectedly at their dad's Bed and Breakfast, the Ralston family all pretend to be guests in hopes of a good review. Lucy (Bethany Joy Lenz) falls for guest Jake (Victor Webster), but can't share her secret.
How unusual is it?
More than most. Mistaken identity and Santa himself push it well past the usual Hallmark template — the strangest 18% of everything we've logged.
Who’s in it
Behind the camera
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Directed by
Wait, what?
The quirks and curveballs that make this one a little weirder than your average Hallmark. No spoilers, promise.
- The entire family engages in a week-long gaslighting operation of two strangers.
- The brother and his wife pretend to be 'world travelers' with fake accents and stories.
- The grandfather enters an ugly sweater contest under a fake name to avoid detection.
- The family's solution to a failing business is elaborate performance art rather than marketing.
Every trope, all in one place
Here’s everything this one has going on, from the setting to the way it wraps up. Tap any of the 39 to find more movies that do the same thing.
Setting2
Time & season3
Characters5
Romance6
Tone & quirks7
Why we’d put this one on
Weirdness 6, and the premise is a delight: a famous travel critic shows up at the family's struggling bed and breakfast, so the entire Ralston clan poses as eccentric guests and staff to earn a five-star review. Bethany Joy Lenz is Lucy, who falls for a handsome guest (Victor Webster) she cannot be honest with. The fun is the family's commitment to the bit, fake accents, world-traveler personas, and Grandpa entering an ugly sweater contest under an alias. Their answer to a failing business is elaborate performance art. At a strong 6.9, it is a warm, screwball Christmas charmer.
How it all plays out
Already seen it, or just can’t wait? Open this up for the whole story, ending included.
Full story (spoilers)
Beat by beat
Opening
Lucy returns home to find her father has turned their house into a B&B and is nearly bankrupt.
Inciting Incident
The family identifies Beth Thompson as the potential critic Bea Turner and begins a massive charade.
Midpoint
Jake Finley arrives as a second guest, forcing the family to maintain their fake personas for two people instead of one.
Complication
The family attends the town festival and narrowly avoids being outed by neighbors while Lucy and Jake's romance deepens.
Climax
The double-reveal: Beth is not the critic, but Jake is; the family's lies are exposed to him.
Resolution
Jake publishes a five-star review based on the family's heart, and he and Lucy reunite.
39 tropes in one movie
We counted 39 distinct Hallmark tropes packed into this one — a genuine greatest-hits reel.
The backstory
Five Star Christmas is a 2020 American-Canadian made-for-television romantic comedy film directed by Christie Will Wolf, from a screenplay by Alfonso H. Moreno, from a story by Stephen Witkin and Michael Elliot. It stars Bethany Joy Lenz, Victor Webster, Robert Wisden, Laura Soltis, Jay Brazeau and Grace Beedie.
How it stacks up
Where this one’s rating lands against every other rated Hallmark movie.
Higher-rated than 87% of every rated Hallmark movie. The median is 6.4.
Where this one fits
The corners of the catalog Five Star Christmas belongs to — handy if you’re after more of the same.
Lines worth quoting
The lines that stuck with us — the ones you’ll be repeating after the credits roll.
“Santa looks like he's about to Rob electronics, not deliver them.”
— LucyCommenting on a poorly designed Christmas decoration. “Iron is only created when giant stars explode. It's in everything... So we really are all made of stardust.”
— JakeExplaining his 'geology' background to Lucy while stargazing. “When it comes to love, reach for the stars.”
— Grandpa WalterGiving Ted advice about his feelings for Beth.
Meet the characters
Who’s who before you press play. Nothing here gives the ending away.
Lucy Ralston
LeadMarketing Professional
OrganizedProtectiveQuick-thinkingJake Finley
Love interestTravel Critic / Geologist
Romantic interest and guest
ObservantCharmingIntellectualTed Ralston
SupportingInnkeeper / Retired Park Ranger
Father
HonestLonelyOptimisticAmber Ralston
SupportingStudent / Fake Chef
Sister
IndecisiveCreativePassionateBeth Thompson
SupportingTraveler
Guest (mistaken for critic)
FriendlyObservant
Questions people ask about Five Star Christmas
Where can I watch Five Star Christmas?
Five Star Christmas is available via fuboTV, Philo, and Hallmark+ Amazon Channel. Streaming options change often, so check current availability before settling in.
How long is Five Star Christmas?
Five Star Christmas runs about 1 hour and 24 minutes, and was released in 2020.
Is Five Star Christmas a Christmas movie?
Yes. Five Star Christmas is a Hallmark Christmas movie, set during the holiday season.
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Talking Hallmark
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So do we. Come hang out on the Talking Hallmark channel, where we dig into movies just like this one, episode after episode.

“This Hallmark Christmas movie is aggressively stupid”
Data and sources
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