Christmas Above the Clouds

6.9/10 · 1,623 ratings20251h 24mWeirdness 8/10Bingo card

Where to watch

Search Amazon.com

Amazon

Search Amazon.com for this title. Availability varies by country.

Search Amazon.com

As an Amazon Associate I earn from qualifying purchases.

The premise

Ella Neezer is a ruthless New York travel executive who hates Christmas, avoids her family, and boards a Christmas Eve flight to Sydney hoping to outrun the holiday. When her ex-fiancé Jake appears on the plane and a haunted airline safety video drags her through the past, present, and future, Ella realizes her work obsession has cost her love, family, and joy. By the time the flight diverts to Utah on Christmas Day, she is ready to change, make amends, and embrace the people who still love her.

How unusual is it?

Very — the strangest 7% of everything we've logged.

Who’s in it

Behind the camera

Show

Wait, what?

The quirks and curveballs that make this one a little weirder than your average Hallmark. No spoilers, promise.

  • A haunted airline safety video introduces the Christmas spirits
  • The entire Christmas Carol journey happens on a trans-Pacific flight
  • The flight is theatrically run by a Santa-emcee and festive cabin crew
  • The plane is diverted to Utah on Christmas Day after a mechanical issue
  • Ghosts use airline and time-travel jargon as if it is standard in-flight service

Why we’d put this one on

Erin Krakow plays Ella Neezer, a ruthless New York travel executive who hates Christmas and boards a Christmas Eve flight to Sydney hoping to outrun the holiday, only to find her ex-fiance Jake, played by Tyler Hynes, on the same plane. Weirdness 8, and the gimmick is glorious: a haunted airline safety video introduces the Christmas spirits, and the entire Christmas Carol journey unfolds at 30,000 feet, run by a Santa-emcee and festive cabin crew. This 2025 release has no rating yet, but a Dickens redemption story crammed onto a trans-Pacific flight is a swing I am completely here for. Krakow and Hynes together don't hurt either.

How it all plays out

Already seen it, or just can’t wait? Open this up for the whole story, ending included.

Full story (spoilers)
Ella Neezer is introduced as the icy, hyper-productive CEO of Great Expectations Trips, the kind of boss who rejects holiday cheer, berates her staff, and treats Christmas as an inconvenience. Her team has prepared a yuletide-heavy ad campaign, but Ella tears it apart and insists on changes even as she prepares to leave New York for a Sydney business trip on Christmas Eve. She repeatedly announces that she does not celebrate the holiday, that she is flying over Christmas on purpose, and that she wants to be left alone. At the airport and on the plane, Ella’s carefully controlled world starts to crack. She runs into Jake, her ex-fiancé, for the first time in years, and the reunion reopens wounds about their breakup, which happened around Christmas and centered on Ella’s inability to prioritize anything besides work. She also learns that her assistant Bobbi has been hiding a family emergency involving her son Tim, who has asthma and needs expensive care. The flight itself is absurdly festive, with a Santa-emcee, Christmas crackers, carols, and an airline crew determined to create a “Christmas above the clouds.” Then the supernatural element takes over. Marlene Jacobson, Ella’s deceased former mentor, appears inside the flight safety video as a ghost and tells Ella she is being visited by three spirits. The Ghost of Christmas Past takes her through memories of childhood loneliness at boarding school, graduate school and her first encounter with Jake in a library, and the time she was mentored by Marlene into becoming a hard-edged success machine. Those memories reveal that Ella once had warmth, ambition, and hopes for a big life, but slowly learned to equate worth with constant work and emotional distance. The Ghost of Christmas Present shows Ella the damage she causes in the present. Her employees resent her fearsome leadership and feel unappreciated, Bobbi is drowning in child care and medical expenses, and Jake has devoted himself to a charity helping at-risk children while still quietly carrying a torch for Ella. Ella also sees how deeply her sister Francis misses her and how badly she has isolated herself from family and community. The holiday she thought she was skipping is happening all around her, and everyone she knows is paying the price for her absence. The final spirit, Christmas Yet To Come, shows Ella a bleak future if she stays the same. In the future vision, Tim’s chair is empty at Christmas, Jake is alone and emotionally resigned, and Ella’s workplace and personal legacy look hollow and forgotten. Terrified, Ella begs for another chance and promises she will change. When she wakes, the flight has been diverted to Utah because of a technical issue, meaning she has not missed Christmas after all. On the ground, Ella finally acts on what she has learned. She apologizes to Bobbi, promises better pay and health insurance that can cover Tim’s medicine, and sends Bobbi home to be with her son. She also tells Jake that she does not want to go through life without him and admits that her obsession with self-sufficiency has left her alone. The flight passengers and crew arrive at a festive hotel, and Ella heads straight to Francis’s home, where she reunites with her sister, Jake, Bobbi, and Tim. The story ends with the family together for Christmas, Ella transformed by the spirits and ready to value love, generosity, and connection over work.

Beat by beat

  1. Opening

    Ella Neezer rejects her team’s holiday ad ideas, snaps at employees, and makes it clear she intends to skip Christmas by flying to Sydney for work.

  2. Inciting incident

    At the airport and aboard the Christmas Eve flight, Ella runs into her ex-fiancé Jake and is unsettled when Marlene Jacobson appears as a ghost inside the flight’s safety video.

  3. Rising action

    The Ghost of Christmas Past takes Ella through memories of childhood loneliness, her graduate-school meet-cute with Jake, and the moment Marlene trained her to become ruthless and career-driven.

  4. Midpoint

    The Ghost of Christmas Present reveals the impact of Ella’s choices: her staff feels undervalued, Bobbi is struggling with her sick son Tim, Jake is doing meaningful charity work, and Francis misses her deeply.

  5. Conflict escalates

    The Ghost of Christmas Yet To Come shows a bleak future in which Tim is absent, Jake is lonely, and Ella’s life is empty, forcing her to confront the cost of her isolation.

  6. Climax

    After the plane is diverted to Utah, Ella wakes up determined to change and makes heartfelt apologies and promises to Bobbi and Jake, admitting she has been wrong about what matters.

  7. Resolution

    Ella is reunited with Francis, Tim, Bobbi, and Jake for Christmas, and the holiday ends with reconciliation, renewed love, and a sense that she has finally embraced the spirit of Christmas.

Did you know?

A few things that make this one stand out once you stack it up against every other Hallmark movie.

  • It's 1 of only 3 Hallmark movies where an angel or spirit intervenes.

  • At a weirdness score of 8, it lands among the strangest 7% of Hallmark movies we've scored.

Top 7% weirdest

Out of every Hallmark movie we've scored, this one lands among the strangest 7%.

How it stacks up

Where this one’s rating lands against every other rated Hallmark movie.

Rating 6.9 vs every rated Hallmark moviemedian 6.4This movie · 6.9567

Higher-rated than 87% of every rated Hallmark movie. The median is 6.4.

Where this one fits

The corners of the catalog Christmas Above the Clouds belongs to — handy if you’re after more of the same.

Lines worth quoting

The lines that stuck with us — the ones you’ll be repeating after the credits roll.

  • “I'm solitary as an oyster, and it suits me just fine.”
    — Ella NeezerElla rejects the idea that she needs companionship or holiday cheer while defending her work-first lifestyle.
  • “Tonight, you will be visited by three spirits.”
    — Marlene JacobsonMarlene appears as a ghost in the airplane safety video and announces the Christmas Carol-style visitation.
  • “We know you have choices when you time travel.”
    — Ghost of Christmas PastThe ghost introduces the time-traveling past visit with absurd airline-style service language.
  • “I don't want to go through my life without you, Jake.”
    — Ella NeezerElla finally admits her true feelings and rejects a future built on isolation.
  • “God bless us, everyone.”
    — TimThe family gathers for Christmas and Tim offers a final, heartfelt holiday blessing.

Meet the characters

Who’s who before you press play. Nothing here gives the ending away.

  • Ella Neezer

    Lead

    CEO of Great Expectations Trips

    ambitiousworkaholicbluntguardedlonely
  • Jake

    Love interest

    Nonprofit leader / child advocacy speaker

    Ella’s ex-fiancé and eventual romantic partner

    compassionatepatientsupportivewarmidealistic
  • Bobbi

    Supporting

    Ella’s assistant

    Ella’s assistant and employee

    loyalcompetentstressedcaringdiscreet
  • Marlene Jacobson

    Supporting

    Deceased mentor and former executive

    Ella’s late mentor who guides her spiritual awakening

    sternwisedemandingregretfulghostly
  • Francis Neezer

    Supporting

    Ella’s sister and family host

    Ella’s sister

    lovingoutspokenpatientfestiveforgiving
  • Tim

    Supporting

    Child

    Bobbi’s son

    sweethopefullovingsicklyinnocent

Questions people ask about Christmas Above the Clouds

Where can I watch Christmas Above the Clouds?

Christmas Above the Clouds is available via fuboTV, Philo, and Hallmark+ Amazon Channel. Streaming options change often, so check current availability before settling in.

How long is Christmas Above the Clouds?

Christmas Above the Clouds runs about 1 hour and 24 minutes, and was released in 2025.

Browse all movies

Nothing close enough to suggest yet — the full catalog is a good place to wander.

Talking Hallmark

Love talking about these as much as watching them?

So do we. Come hang out on the Talking Hallmark channel, where we dig into movies just like this one, episode after episode.

Watch the latest episode
This Hallmark Christmas movie is aggressively stupid

“This Hallmark Christmas movie is aggressively stupid”

Data and sources